The delete menu function lets you delete files from
the server and cookies from your computer.
Change Email or Password
When you signed up for this service you received an
email which contained a verification number. This
number is required if you want to change either your
email address or password. If you have lost that
email and do not have your verification number, you
will need to contact us. We will not provide this
number on the telephone, so please do not call. Click
here to send an email to
firstname.lastname@example.org. It may take up to one
business day to verify your identity.
The email you provide must be accurate. Falsifying
your email address will result in the immediate
cancellation of your account.
Your password is the only thing that protects your
account from hackers and other people who would
sabotage your surveys and data. We strongly urge you
to choose a strong password and not tell anyone. Your
password must be 6-15 characters and contain a
combination of alpha and numeric characters (e.g. it
must use both letters and numbers).
Change Folder Name
Each user or subscription has a private folder on
our server. All of your surveys are stored and run
from that folder. Typically, user's will use their
company name or company initials for their private
The URL to your surveys consists of the domain,
folder name, and survey name with a .htm extension.
In this example, the domain is "webpoll.org", the
folder name is "statpac", and the survey name is
"customers". The link would be:
The folder name is case sensitive. We recommend
using all lower case for your folder name (as well as
your survey names). If you are emailing links to
potential respondents, it probably doesn't matter,
but if you will be giving potential respondents a
link (either verbally or in writing), then there is
less chance of a mistake if you don't use mixed case.
Private folder names may not contain spaces,
punctuation, or special characters.
There are two add-on for the Web Poll tool.
StatPac Mailer lets you send customized e-mail
invitations from your own computer. Security is
maintained because you do not release your e-mail
list to anyone else. There is no cost and no limit to
the number of e-mails you can send. It may be used to
send e-mail invitations in plain text or HTML format,
and it can include an attachment. ID numbers can be
embedded within links to track respondents. StatPac
Mailer also includes a complete e-mail list
management system to capture, clean, sort, join,
split, and manage huge email lists.
StatPac for Windows lets you design
the questions on your own PC. You do not need an
Internet connection while using StatPac for Windows
so you can develop your questions when you're
traveling and have no internet connection. Then, when
you're ready, upload the codebook to the Web Poll
server, and with minor editing, you'll have the the
completed online survey.